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Outlook asks for password continually

In one case, MFA option popped up and disappeared without being able to enter information.  

Found this, and registry key seemed to work:

There are a number of reasons for this. First I would look inside the Office 365 admin portal to make sure your password expiration policy is not set to only a few days


If this is ok, setting the below registry key to 1 in below path often resolves it

Path: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
Key: DisableADALatopWAMOverride (DWORD)


I would try that on a single user to see if it works before rolling it out. If that doesn't work let us know.
Creation date: 12/28/2020 8:23 AM (bruce@oecnw.com)      Updated: 12/28/2020 8:24 AM (bruce@oecnw.com)